Recall SLACKERS Zipline EAGLE, MTS article 980001 (Barcode Nr. 859215007164)
Dear customer and owner of a Slackers Zipline,
The American brand Slackers, distributed in Slowenia by MTS Sportartikel, stands for innovative leisure
products that meet high safety standards.
Recently however, we had unfortunately some individual, unpredictable breakages of the trolley of the
SLACKERS zipline EAGLE (MTS article 980001 / barcode Nr. 859215007164). This may cause the user
to fall and consequently result in an injury.
Therefore, we have immediately stopped the sale of the EAGLE zipline and we will replace the plastic trolley of all ziplines which are already on the market by a new, metal-reinforced trolley free of charge.
The current red plastic trolley may not be used anymore!
You will receive a new, metal-reinforced trolley through MTS.
An assembly instruction will be attached to the new trolley. We need to ask you not to use your zip-line anymore until you install the new trolley.
Please fill out this form for the replacement and send it off.
For any further questions in connection with the exchange you can reach us at +49 (0) 2234 / 993380 or by email under email@example.com.
We apologize for the inconvenience and hope for your understanding for this security measure.